Returns & Exchanges

At Insulation, we want to ensure your home remains energy efficient and comfortable; if you are not satisfied with your purchase, you can return unused materials within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and photos of the insulation materials to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Ensure all insulation rolls, batts, or boards are in their original, unopened protective packaging to prevent damage or moisture contamination during transit.

• 3.
  Ship the Product

  Affix the provided shipping label to your pallet or package and drop it off at an authorized freight carrier location or schedule a warehouse pickup.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the materials for integrity, we will process your refund to the original payment method within 5 to 7 business days.